Playzee Cookie Policy

At Playzee Online Casino, we believe transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies on our website, why we use them, and what choices you have regarding their use. By continuing to browse and use the Playzee Online Casino platform, you acknowledge and agree to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — whether a computer, smartphone, or tablet — when you visit a website. We use cookies to help our platform function correctly, remember your preferences, and provide you with a better, more personalised experience. Cookies cannot be used to run programs or deliver viruses to your device. They are uniquely assigned to you and can only be read by the web server in the domain that issued the cookie to you.

In addition to cookies, we may also use related technologies such as web beacons, pixel tags, and local storage objects. These tools function in a similar way and help us gather information about how you interact with our platform. Throughout this policy, we refer to all such technologies collectively as "cookies."

How We Use Cookies at Playzee Online Casino

Here at Playzee Casino, we use cookies for a range of important purposes. These purposes fall into the following main categories:

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, services you have asked for — such as logging into your Playzee casino login area, navigating between pages, or accessing secure areas — cannot be provided. These cookies do not gather any information about you that could be used for marketing purposes.

  • Maintaining your session when you log in to your account
  • Remembering items you have added to your session
  • Ensuring security measures are properly applied during your visit
  • Enabling the Playzee casino app and mobile platform to function correctly

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our website. At Playzee Online Casino, this data helps us understand which pages are visited most frequently, where users encounter errors, and how we can improve overall performance. All information collected by these cookies is aggregated and therefore anonymous.

  • Identifying which pages are most and least popular
  • Measuring how users navigate through the Playzee casino games section
  • Monitoring error messages and loading times across devices
  • Understanding how the Playzee live casino section is accessed and used

Functionality Cookies

Our Playzee Casino platform uses functionality cookies to remember choices you make and provide enhanced, personalised features. For example, we may remember your preferred language, your region, or whether you have previously interacted with certain promotions such as the Playzee welcome bonus or Zee Daily Offers.

  • Remembering your language and localisation preferences
  • Storing your preferred currency settings (e.g., NZD)
  • Recognising whether you have already registered or made a Playzee deposit bonus claim
  • Preserving your display preferences between visits

Targeting and Advertising Cookies

We and our trusted third-party partners may use targeting cookies to deliver advertising that is relevant to you and your interests. At Playzee Online Casino, these cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

  • Displaying relevant promotional offers, including the Playzee bonus and casino promotions
  • Limiting the number of times you see a particular advertisement
  • Measuring the effectiveness of our advertising campaigns
  • Sharing data with trusted advertising partners who assist us in delivering relevant content

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies as part of our service at Playzee Casino. These third parties include analytics providers, advertising networks, and game software partners such as NetEnt, Microgaming, Play'n GO, Evolution, and others whose platforms integrate directly with ours. Third-party cookies are governed by the respective privacy policies of those third parties, and we encourage you to review those policies independently.

Our Playzee Online Casino platform also integrates with payment processors and fraud prevention services. These partners may set their own cookies to carry out their services securely. We do not control the use of such cookies and cannot access them, as they are governed by the privacy policies of the relevant third parties.

Your Cookie Choices and Consent

We respect your right to control the cookies placed on your device. When you first visit the Playzee casino online platform, you will be presented with a cookie consent banner that allows you to accept, reject, or customise your cookie preferences. You may update your preferences at any time by accessing our cookie settings tool available in the footer of our website.

You may also manage cookies directly through your browser settings. Most modern browsers allow you to:

  • View which cookies are stored on your device and delete them individually
  • Block third-party cookies entirely
  • Block cookies from specific websites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Please be aware that if you choose to disable certain categories of cookies — particularly strictly necessary ones — some features of our platform, including the Playzee casino login and gameplay functions, may not operate correctly. We recommend keeping essential cookies enabled to ensure the best possible experience on our platform.

Cookie Retention Periods

Different cookies we use remain on your device for different lengths of time. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device for a defined period, which varies depending on the specific cookie's purpose. At Playzee Online Casino, we regularly review retention periods and aim to keep data for no longer than necessary.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you through a prominent notice on our website or through your registered email address. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please do not hesitate to contact our support team. At Playzee Casino, our customer support is available 24 hours a day, 365 days a year via live chat on the website or by email at support@playzee.com. We are committed to addressing your concerns promptly and transparently.

Playzee Online Casino is operated by White Hat Gaming Limited, registered in Malta (registration number C73232), registered office at 85 St John Street, Valletta, VLT1165, Malta. We hold a licence issued by the Malta Gaming Authority (MGA/B2C/370/2017) and operate in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).